FAQ's

Q - How much is shipping?
A - We offer FREE shipping for orders $ 55 and up. USA delivery only.

Q - How long does shipping takes?
A - All orders are shipped within 1 - 3 business days. Orders will deliver within 3 - 7 days.

Q - Where is my order?
A - You can track your order using the tracking number sent to you via email.

Q - What is my tracking number?
A - This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 2 - 3 days after your order is placed. Please reach out if you haven’t received your tracking number 5 days after placing your order by contacting support@teeleez.com

Q - I've lost my tracking number. What can I do?
A - Simply contact us at support@teeleez.com with your full name and mailing address and we will resend your confirmation number.

Q - How can I make changes to my order?
A - If you need to make changes to your order, you will need to contact us within 12 hours of placing the order.

We Can Change:
- Your delivery details
- Your name
- Your email
- Your phone number

Q - How can I cancel my order?
A - You must contact us within 12 hours. We cannot cancel your order once it has already been shipped.

Q - What is your return policy?
A - Please see our Refund and Return Policy by clicking on this link: https://teeleez.com/policies/refund-policy

Q - Who do I contact if there's something wrong with my order?
A - If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to support@teeleez.com

Contact us
If we still haven't managed to answer your question, please feel free to contact us at support@teeleez.com and we'll get back to you within 24hrs!